Refund policy
90-Day Bundle Results Guarantee
We want you to be happy with your Blue Collar Skin routine.
If you use your full skincare bundle consistently as directed and don’t see significant results within 90 days of delivery, contact support@bluecollarskin.com for a refund.
No progress photos required. No need to return your products.
What’s covered?
This voluntary guarantee covers full four-product Blue Collar Skin bundles purchased directly from bluecollarskin.com, including discounted bundles and qualifying Autoship orders.
Single products and smaller sets are not covered by this guarantee.
How to request your refund
Email support@bluecollarskin.com with:
-
Your order number or another proof of purchase.
-
Confirmation that you used the routine consistently as directed and weren’t satisfied with your results.
Contact us by 105 days after delivery, giving you 15 days after completing your 90-day trial to submit your request.
We’ll check that your purchase qualifies. You do not need to prove a lack of improvement or send back opened, used, or empty products.
Refund amount and timing
For eligible claims, we’ll refund the amount you paid for the qualifying bundle, including any original standard shipping charge, to your original payment method within 10 business days of confirming eligibility.
Expedited shipping upgrades are not covered by this voluntary guarantee.
Your bank or payment provider may take additional time to display the refund.
Autoship subscriptions
A refund request does not automatically cancel your subscription. If you also want to stop future deliveries, tell us in your email and we’ll cancel it for you.
Each qualifying full-bundle delivery has its own guarantee period.
Damaged, Faulty, or Incorrect Products
If a product arrives damaged, faulty, or incorrect, email support@bluecollarskin.com so we can arrange an appropriate remedy.
You do not need to complete the 90-day trial to report a product problem.
Your Consumer Rights
This voluntary guarantee is additional to your rights under applicable consumer law.